What Information We Gather and Why
When you register, we collect your name, contact details, date of birth and the payment method you link to your account — whether that is GCash, Maya or InstaPay. Each deposit or withdrawal you process creates a transaction record tied to your account wallet. We store
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this to verify payments, resolve disputes and meet the obligations that apply to us under the laws of the jurisdictions where we operate. We also collect device data — your browser type, IP address and session activity — to keep your account secure and to improve
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how the lobby performs on your phone. If you contact support, we keep a record of that conversation. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like GCash and Maya is limited to what those processors
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need to complete your transaction. Where local law requires us to retain records, we keep them for the period the law specifies, then delete or anonymise them. Your data is stored on servers with encryption in transit and at rest. Access is restricted to staff who
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need it to do their job. Availability of our services, and the data obligations that come with them, depends on local law and applies to eligible accounts only.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.